FAQs

Q?

How long does the whole custom tie design process take?

A.

For detailed information on timeframes required for orders, please visit our "Order Process" page, however as a guide, the entire process with a physcial sample provided will take 4-5 weeks as a minimum for custom designed ties.

Q?

Do you offer a physical sample before final production?

A.

Yes, as long as your timeframe allows for it, we can have a counter sample delivered to you within 2-3 weeks of design confirmation.

Q?

What are your minimum order quantities?

A.

While the best value per unit for custom designed ties is 100 or more, we can process orders for as low as 25 units. Should you require ties in lower quantities than 25 units, please feel free to visit our retail site on www.distino.com.au.

Q?

What is the best option with custom ties – silk or polyester?

A.

This largely depends on the where the ties will be worn and for what purpose. Please see our blog on custom tie tips here for further details.

Q?

Do you only fill orders in Australia?

A.

No. We have and will continue to provide our services for International clients. Please don't hesitate to contact us for a quotation.